Privacy Policy
Privacy and Statement Policy:
At the Arise.Care PTE. LTD. we take your privacy very seriously and we are committed to protecting your personal data. This privacy statement and cookies policy (together with any terms of use or terms and conditions), explains how the members of the Arise.Care PTE. LTD. manage your personal data. It includes details of how we collect, store, use, record, hold, transfer and disclose your personal data. If you wish to contact us regarding this privacy statement and cookies policy, please see the contact details set out below. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. What is being collected on the Site?
1.1 Contact information and personal information
We collect and process personal information from users in a variety of ways, including, but not limited to, when they visit the Site, subscribe to our newsletters and in connection with other activities, or resources we make available on our Site – for example to register for an event or to contact us in relation to an enquiry or a job opportunity. Depending on the activity, you may be asked for your name, email address, phone number, website or work details/role. We will collect this information from users only if they voluntarily submit such information to us. Users can always refuse to provide personal information; however this may prevent them from engaging in certainSite-related activities. The Site is not intended for children under the age of 16 and we do not knowingly solicit or collect personal information from children under 16 through the Site. If you believe that we may have unintentionally collected personal information from a child under 16, please contact us using the information provided at the end of this Privacy Policy.
Your personal data, or personal information, means any information about you that may be used to identify you. It includes information that you provide to us, that we collect or that we are provided with by third parties and that identifies you, or from which you are identifiable, whether directly or indirectly. It does not include data where the identity has been removed so that it can no longer be associated with you (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have categorised as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, nationality, passport number and country of residence.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Accessibility Data includes personal data related to health which you provide to us in order to access our facilities or services (for example if wheelchair access is required or information on allergens).
Wellness and Health Data includes information related to our wellness services. This may include medical data relevant to your treatment or dietary requirements relevant to your visit to our restaurants.
Marketing Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
1.2 Technical Information
We collect non-personal information about Site visitors whenever they interact with our Site.Non-personal information may include the name of the user’s browser, type of computer, or their operating system. Arise.Care PTE. LTD , like many other website operators, uses analytics for the purpose of analysing our user base and improving the performance of our Site. The third party service providers performing these services on our behalf, as well as their opt-out choices, are as follows:Google Analytics: https://tools.google.com/dlpage/gaoptout
1.3 Cookies
We use cookies and tracking technologies to collect information about our Site visitors. Cookies are small text files that a website sends to your computer while you are viewing the website. We and other companies across the Internet use cookies for a variety of purposes. Cookies are useful because they allow us to recognise a user’s device, make our Site work better and enable us to keep improving it. We do not use cookies on this Site for profiling, fingerprinting or targeting advertising to you. You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser (e.g. Internet Explorer,Firefox) settings. If you turn cookies off, you may not have access to many features that make your web experience smoother and parts of our Site may not function properly.
2. Why are we collecting personal information on the site?
2.1
For users in Europe, we are the data controller in respect of your personal information for the purposes of the General Data Protection Regulation (EU) 2016/679.
2.2 To help with your use of the Site
We use Contact Information, Technical Information and Cookies to manage your use of our Site. Where we process personal information for our legitimate business interests, we do so in order to provide and manage our Site and to offer our visitors an engaging user experience.
2.3 To improve our Site and user experience
We may use feedback you provide to improve our products and services and for our internal operations.
2.4 To encourage engagement with our blog
If you have posted to one of our blogs, we will use and process your name and email address whenever you leave a comment. Your name and any information you post or disclose will become public information and is available to other users of the Site and to the general public. Your email will not be posted publicly. If you have opted in to receive email about new comments on any blog post threads you have decided to follow, then our legal basis of processing is consent.
2.5 To communicate with you
You may have used our Site to request to attend an event we are hosting, or seek further information on content we published on our Site, or enquire about our services generally. It is in our legitimate interests to process your personal data to respond to your requests and to provide further relevant information, if requested.
2.6 To send you newsletters
If you have used our Site to request one of our newsletters (generally about our work), we will use the personal information you have submitted to us for this purpose. The legal basis we rely on is consent and you may unsubscribe from receiving newsletters at any time by clicking on the unsubscribe button at the foot of the newsletter email that you receive.
3. How we protect and retain your information
We adopt and implement appropriate and industry-standard security practices regarding the collection, storage and processing practices of personal information, including usingSSL-secured communication channels, firewall-protected servers and 128-bit encryption for personal information provided via the Site. We also take necessary security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information and data stored on our servers. We have also put in place manual safeguards such as limited employee access and confidentiality agreements. We will retain your personal information in this secure manner for as long as is needed. This will depend on the type of personal information collected and the purpose for which it was collected.
4. Sharing your personal information
4.1
We use third party service providers to help us operate our Site (such as hosting services),administer Site-related activities on our behalf (such as gathering statistical data and sending out surveys) or to organise events which you have signed up for. If you would like to receive a list of our service providers with whom we share your personal information, please get in touch with us.
4.2
We may disclose your personal information (a) in the good faith belief that we are required to do so by law; (b) if doing so is reasonably necessary to comply with legal process; (c) to respond to any claims; (d) to enforce the terms and conditions of our Site; or (e) to protect the rights, property, or personal safety of Arise.Care PTE. LTD, its users or the public.
4.3
Your browser may allow you to set a Do Not Track (DNT) signal indicating that you do not wish your online activity to be tracked. Currently, our system does not support and does not act on DNT signal headers that we may receive.
5. Your Rights
5.1
Where you have given us consent to use your information for any of the above purposes, you have the right to withdraw that consent at any time. You can opt-out of receiving newsletters at any time by clicking on the unsubscribe button at the foot of the newsletter email that you receive.You may also have a right to object to our use of your information where we are relying on a legitimate interest and there is something about your particular situation that makes you want to object to our processing on this ground. Please contact us at using the contact information below.
6. Contact Us
If you have any questions, need information or require assistance, contact us:
Arise.Care PTE. LTD
Attn: Privacy Team
160 Robinson Rd, #14-04 SBF Center, Singapore 068914
Email address: hello@arise.care
7. Revisions to Privacy Policy
Arise.Care PTE. LTD has the discretion to update this Privacy Policy at any time. When we do, we will update the “last modified” date at the top of the Privacy Policy. If the change is material, we will place a notice on the Site by revising the link to read substantially as “UpdatedPrivacy Policy” for a reasonable amount of time. The most current version of this Privacy Policy will be available on the Site and will supersede all previous versions of this Privacy Policy.
Terms & Conditions
Please read through the terms and conditions on our website thoroughly before purchasing your retreat package.
General
All purchases of services (classes, workshops, events) are non-refundable.
Should you be unable to attend the retreat due to personal circumstances, please email hello@arise.care to see if we can accommodate an alternative date
Every effort is made to hold the retreats on time. The schedule is subject to change without prior notice
Please arrive at least 15 minutes before the retreat starts.
Payment must be made upon booking. You will not be permitted to sign-up for a class, workshop, or event as unpaid unless it is a free or donation based class.
Arise.Care PTE LTD is not responsible for the safekeeping of your personal belongings.
The front doors will be locked 10 minutes after the retreat starts. For safety reasons, no one 10 or more minutes late for class is permitted entry and leaving class early is strongly discouraged.
You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such practitioner to be in good physical health and physically able to perform all yoga classes.
It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.
Sessions at Arise.Care PTE LTD may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.
You will follow all instructions given to you by Arise.Care PTE. LTD teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.
In attending classes at Arise.Care PTE LTD, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Arise.Care PTE.LTD or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Arise.Care PTE. LTD reserves the right to refuse entry.
Prices may increase from time to time to reflect increases in cost and benefits.
Terms, Conditions, and Fees are subject to change without prior notification.
By booking into a class you automatically agree to the above terms & conditions